Shell Roofing Privacy Policy

Effective Date: 09.01.2025

At Shell Roofing, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request an estimate, or use our services.

1. Information We Collect

We may collect the following information:

Contact information (name, phone number, email, address).

Service details (type of roofing service requested, property details).

Communication data (text messages, emails, or calls with our team).

Website usage data (via cookies or analytics tools to improve our site).

2. How We Use Your Information

We use your information to:

Provide estimates, schedule services, and manage your project.

Send important service updates, reminders, and customer care messages.

Improve our website, services, and customer experience.

Comply with legal obligations.

3. SMS & Email Communications

By requesting an estimate, you agree to receive SMS and/or email updates from Shell Roofing. Message frequency may vary (2–10 per month). You can reply STOP at any time to unsubscribe, or HELP for assistance. Standard message and data rates may apply.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only with:

Trusted service providers who help

us operate (e.g., scheduling, payment, or communication systems).

Legal authorities if required by law.

5. Data Protection

We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal data we hold about you.

Request corrections to inaccurate information.

Opt out of communications at any time.

Request deletion of your data where legally possible.

7. Cookies & Tracking

our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

Shell Roofing
www.shell-roofing.com

[email protected]